Technical Support

Next Level Engineering Services in an authorized technical support provider for SolidWorks products including SolidWorks, SolidWorks Simulation, Workgroup PDM, Enterprise PDM, and 3DVia Composer.  A dedicated team of support engineers are available and ready to quickly address your issues via phone, email, or live remote support.

Contact Technical Support

Monday - Friday, 8 AM - 5 PM (PST, MST)

Additional Support Resources

Downloads

Download new versions** and Service Packs** for SolidWorks, Simulation, PDM, 3DVIA products, and Free CAD Tools

Get Additional Support

Get support for SolidWorks products, research issues and questions using the Knowledge Base and forums, and track your issues in the Customer Portal.

Learning Resources

Documentation, guides, Tech Tips, Webinars, Tutorials, and other learning resources to make you more effective.

Licensing and Activation

Information and references for registration, activation and SNL (SolidWorks Network License).

Certified Graphics Card Drivers

Selecting the right graphics card driver helps insure system performance and stability. Certified graphics cards are recommended by SolidWorks and supported by the vendor.

Get Involved

Connect with other users within the community, suggest ideas, contribute comments, and ask questions

Web Based Training

Subscription Service members gain access to Next Level Tech Talks, which are free, web based training courses.  Log in right from your computer to watch short, informative webcasts on various aspects of SolidWorks products to make you more productive in your day-to-day work.

Tech Talk Video Archive

Subscription Services member gain access to an archive of 1-hour training videos designed to improve your efficiency with SolidWorks products and to make you more productive in your day-to-day work.